News & views: July 1 2020
News & Views features articles from the fast-moving world of payments and e-commerce. In this selection, we explore the unexpected consequences of the movement from cash, and how small businesses are coping with the COVID-19 pandemic.
WEF: This major issue needs to be resolved before we can become a cashless society
We know that COVID-19 has accelerated the move away from cash, but it has also highlighted the need to manage the move towards digital payments in a way that is fair and inclusive. This article from the World Economic Forum outlines the importance of ensuring the rapid pace of change does not leave the unbanked or underbanked behind, and examines several potential solutions.
PYMNTS.com: This Week In Payments: Saving Small Business
There are a number of ways smaller companies have had to implement radical change to survive the pandemic, including the swift move to digital payments. This article discusses the rapid shifts the payments and technology sectors have made, to help small businesses make the necessary digital adjustments to keep their businesses going in this unprecedented time.
Financial Times: Tipping and coronavirus: dash from cash
It is now widely accepted that COVID-19 has hastened the movement towards digital payments, but how might this affect those who rely on cash tips and gratuities for their services, particularly in the hospitality sector? This article examines how the culture of tipping may evolve.
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