News & views: June 17 2020
News & Views focuses on a selection of current articles from the world of payments and commerce, during these fast-moving times. As markets around Europe continue to open up, this week’s features explore how hotels are preparing for the summer season; evolving consumer sentiment, and what the future of retail looks like.
PYMNTS: Hotels pivot to embrace the ‘great staycation of 2020’
The tourism industry is gearing up for ‘staycation’ holiday makers as lockdown measures ease across the world. PYMNTS research finds that more than 40% of consumers are looking to resume their pre-lockdown daily activities and want to travel domestically.
McKinsey: Consumer sentiment is evolving as countries around the world begin to reopen
Management consultant McKinsey has been tracking consumer behaviour throughout the pandemic. As countries gradually reopen, new consumer trends are emerging. Here, the company charts six key trends – ranging from lower discretionary purchases to a new ‘homebody’ economy.
HBR: What will the retail experience of the future look like?
Design expert Kate Machtiger examines the imaginative ways in which retailers are looking to tempt shoppers back into their stores. These include digital in-store experiences that minimise physical contact, yet have impact and are tailored to individual shoppers.
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