Unveiling the Digital Shopper: A Look at the 2023 Global Shopping Index
Digital features are dominating commerce around the world, with 87% of consumers having used them to shop and pay for purchases, even when shopping in-store.
In the UAE, a staggering 94% of consumers utilized at least one digital feature in their most recent purchase. These facts and more are revealed by the 2023 Global Digital Shopping Index: UAE Edition by PYMNTS and Cybersource.
Michael Berner, Head of Merchant Sales and Acquiring at Visa CEMEA, dives into the study to find out. He shares his insights on consumer behaviors trends and what does this mean for merchants, marketers and the payments industry.
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